Meet Troy - The everything CRM

Project Management
Customer Support Ticketing
Email Marketing
Internal Chat & Webmail
To Do Lists
File Storage


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support@meettroy.io
Call us: (800)910-1577





Customer Support

Supply your team with everything they need to provide personalized support. Troy allows you to give your customers what they want – quick and easy resolutions to their issues. Make customer service your competitive advantage. .




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Project Management

Troy can be used not only to track support tickets from your customers, but also to manage projects inside your helpdesk team. Troy has everything a powerful project management tool needs: notifications, project statuses, time-tracking, due-dates etc. etc.




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Team Management

Our team collaboration tool allows for you to automate crucial processes, gain real time  visibility, and most importantly drive work at scale. With Troy, you no longer have to worry  about having projects and tasks overlap or get overlooked as you can strategically set task  dependencies and set the best sequence of responsibilities for your teams.

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Startup


$99 /mo
Up to 5 users


Customer Support Ticketing System
Project Management
Task Management
5GB



Growth


$199 /mo
Up to 15 Users


Customer Support Ticketing System
Project Management
Task Management
To Do Lists
Realtime Chat
File Storage
Internal Webmail
25GB



Entreprise


$299 /mo
Unlimited Users


Customer Support Ticketing System
Project Management
Task Management
To Do Lists
Realtime Chat
File Storage
Internal Webmail
Documents
Invoicing
Appointment Setting
Time Tracking
50GB






A ticketing system designed for collaboration


Manage your customer support efficiently with our ticket system.

  • Create Queues so your team can manage tickets effectively.
  • Manage your tickets in teams or groups
  • Keep an eye on productivity by managing ticket flow


Easy to set up and use

We designed Troy from the ground up to be easy to setup and use. Most of our customers are up and running in minutes without any help from their IT department. There is no learning curve and your team members won’t find themselves bogged down by the complexity of understanding a new system.



Email like Simplicity

Collaboration is an integral part of delivering great customer service. Customer support software can play a huge role in aiding it. If it is not designed for collaboration, conversations between teams and members end up happening outside the tool which defeats the purpose of having a tool in the first place.



Internal & External Livechat

Capture your customer data from the top of the funnel. Manage all the data to know who to properly target. The more data you have access to your more efficiently you can manage your business. Maintain access to all the internal data as well customer information with our state of the art Reporting System.



Work on the go!

Troy is designed for the modern collaborative workplace. Accessible over the desktop, mobile and within your existing email client, your team can choose how they want to participate in your customer support process.


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Help Desk Management 

Provide world class customer support with streamlined work flows
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Collaboration

Staff, clients and contractors interact with ease.


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Messaging

Built-in communication with full email support 


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Templates

Projects, Tasks, Quotes & Invoices created in seconds!


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Workflow

Custom categories, views and grouping to fit your needs

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File Sharing 

Upload and share files with anyone.

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Data Security

Your data is safe in our hands


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Mobile App

Access your project and customers from anywhere

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We understand that no two businesses are the same, and we’d love to help customize Troy to your business’s specific needs. Call us we’d love to hear from you.



Call for advice now!

(800)910-1577




TESTIMONIALS
What do people praise about Troy?



MAGGIE STICKLAND / Web design

I’ve been working with over 35 IT companies on more than 200 projects of our company, but @Meettroy is one of the most impressive to me.


STEPHEN MEARSLEY / PR Officer

I’ve been working with over 35 IT companies on more than 200 projects of our company, but @Meettroy is one of the most impressive to me.



STEPHEN MEARSLEY / PR Officer

IT service is not an easy path to follow. But these guys can make it to the top with premium services and dedicated customer support.



MAGGIE STICKLAND / Web design

I’ve been working with over 35 IT companies on more than 200 projects of our company, but @Meettroy is one of the most impressive to me.









United States

Philadelphia (H.Q.)

1635 Market Street,
Philadelphia, Pa 19103
support@meettroy.io

(800)910-1577

Canada

Toronto

1 University Ave,
Toronto,ON M5J 2P1
support@meettroy.io

(800)910-1577

United Kingdom

London

8 Devonshire Square,
London, EC2M 4PL.
support@meettroy.io

(+44)2039661668

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